QUALITY POLICY ARTE REGAL IMPORT, S.L.

ARTE REGAL IMPORT, S.L. was founded in 1997 with the aim of creating a home, with decorative products, utensils and space solutions with a personal touch. In our more than 20 years of experience in the sector, our top priority has been to meet our customers’ expectations by applying and improving our logistic capacity and investing in the search for innovative products and new trends. Thanks to our purchasing centres in Asia and Europe, we guarantee a rigorous quality control at source that ensures products that meet our customers’ expectations.

In our quality policy from ARTE REGAL we assume and commit ourselves to develop, implement and keep updated a quality management system based on the UNE-EN ISO 9001:2015 standard. We will also establish the following principles and premises:

  • To guarantee the satisfaction of customers and stakeholders and to offer a top quality and professional service that corresponds to their real needs.

  • To provide each of our professionals with all the necessary means so that they can carry out their tasks with the utmost efficiency and satisfaction, as our staff are the driving force behind the quality of our company.

  • To establish and revise the quality objectives, based on the innovation and improvement of our products and logistics service and the commitment to the fulfilment of the requirements and the continuous improvement of the efficiency of the quality management system.

  • To comply with the requirements of our customers, the ISO 9001:2015 standard, current legislation and other interested parties.

  • To have the ISO 9001:2015 certification issued by ACCM with the code: CA-113618.

  • To appear in the General Sanitary Register of Food and Food Companies of the Regional Ministry of Health of the GVA with the registration number: 39.005023/V.

  • Use as far as possible of new technologies and equipment to tackle new design, storage and logistics projects.

  • Maintaining permanent communication with clients and interested parties in order to involve them in the improvement of our products and in general involving interested parties.

  • To be registered in the RII-AEE (Registry of Electrical and Electronic Equipment), under registration number 7781.

  • To be adhered to the Ecoembes SIG under number 22379.

The management authorises the quality manager to be the person responsible for the implementation and verification of compliance with the quality management system, for which he/she is given the necessary authority and independence within the company’s organisation.

Arte Regal assumes the commitment to continue improving the quality management system through successive revisions in the processes and involving the interested parties.

In Loriguilla, February 3rd, 2022

Signed by Mr. Frutos Barato García

Manager