QUALITY POLICY ARTE REGAL IMPORT, S.L.

ARTE REGAL IMPORT, S.L. was founded in 1997 with the aim of creating a home, with decorative products, utensils and space solutions with a personal touch. In our more than 20 years of experience in the sector, our top priority has been to meet our customers’ expectations by applying and improving our logistic capacity and investing in the search for innovative products and new trends. Thanks to our purchasing centres in Asia and Europe we guarantee a rigorous quality control at source that ensures products that live up to our customers’ expectations.

In our quality policy from ARTE REGAL we assume and commit ourselves to develop, implement and keep updated a quality management system based on the UNE-EN ISO 9001:2015 standard. In addition, we will establish the following principles and premises:

• To ensure the satisfaction of customers and stakeholders and to provide a high quality and professional service that corresponds to their real needs.
• To provide each of our professionals with all the necessary means so that they can carry out their tasks with the utmost efficiency and satisfaction, as our staff is the driving force behind the quality of our company.
• Establish and review quality objectives, based on innovation and improvement of our products and logistics service and commitment to compliance with requirements and continuous improvement of the effectiveness of the quality management system.
• Comply with the requirements of customers, ISO 9001:2015, current legislation and other interested parties.
• ISO 9001:2015 certification issued byACCMwith code: CA-113618.
• To appear in the General Sanitary Register of Food and Food Companies of the Regional Ministry of Health of the GVA with the registration number: 39.005023/V.
• Use as far as possible of new technologies and equipment to tackle new design, storage and logistics projects.
• Maintain permanent communication with customers and interested parties in order to involve them in the improvement of our products and in general by involving interested parties.
• Be registered in the RII-AEE (Registry of Electrical and Electronic Equipment), under registration number 7781 and in the RII – PYA (Registry of Batteries and Accumulators), under registration number 2745.
• To be registered with Sun Repack in the Register of Producers of Packaging and Packaging Waste with producer number ENV/2023/000007196.